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QUALITY CONTROL • WARRANTY • HOMEOWNERS MANUAL

The Braselton Customer Assurance program was

created to safeguard our customers investment; our

reputation is important to us, and we are dedicated

to do the right thing, and to provide

"The Best Housing Value in South Texas."

 

 

  

 

 inspector photo

QUALITY CONTROL

As a home is the largest investment most people will ever make, the quality of it's construction, as well as the care provided after the sale, is very important. To insure high quality, Braselton Homes uses a multi - level inspection process to build each of our homes; we utilize more than 50 construction checklists, and employ over 20 third party inspections , in the construction of each home.  And, when the home is complete, our exclusive Quality Control Team reviews the home, room by room, detail by detail, using a proprietary 500 point BraseltonBuilt Quality Control Checklist. Finally, we provide each of our customers with a personal Homeowner Orientation; this meeting, which includes a full tour of the home, as well as a review of all the homes' working systems includes an opportunity for the customer to point out any concerns he or she may have with the home. This Customer "Punch List" is then addressed by our construction staff, and prior to the closing of the home, the homeowner reviews their "Punchlist", to make sure all their concerns were corrected.

 

 inspector with buyer

WARRANTY

Braselton Homes provides the best New Home Warranties in the Corpus Christi Area, and is the only Builder with a fully dedicated Warranty Staff. With a Braselton Home, you receive:

  • A 10 year Structural Warranty
  • A written 1 and 2 year Builder Warranty
  • Pass through warranties on all of the homes manufactured items

 

And, after closing, you can contact the Braselton Warranty Department to address all your warrantable concerns. Warranty Service Request forms can be mailed in to the main office, or can be submitted through the warranty portal on this website.

 

Happy Homeowner

HOMEOWNERS MANUAL

If you get a Owners Manual with your car, shouldn't you also get one with your New Home? At Braselton Homes, we think so...so we created an owners manual, that carries you through the entire home building process. Another Braselton Exclusive, it contains a great deal of information about the mortgage and construction processes, as well the processes and procedures of the Braselton Warranty and Quality Control Departments. And, it even has an entire chapter of homeowner maintenance tips!

The Braselton Customer Assurance program was created to safeguard our customers investment; our reputation, and name is very important to us, and we are dedicated to doing the right thing, and to providing "The Best Housing Value in South Texas."

Experience the tradition
Nationally Recognized Homebuilder
Builder 100 - Builder Magazine
Housing Giants - Professional Builders Magazine

© Braselton Homes 2009-2012. All Rights Reserved.
© Braselton Homes 2009-2012.
All Rights Reserved.